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THIS IS BY FAR ONE OF THE WORST EXPERIENCE I HAVE EVER GONE THROUGH
- WE CHECKED IN ON SOMEONE ELSE IN THE ROOM
-I SLEPT FOR 3 HOURS TO WAKE UP IN AN EXTREMELY HOT ROOM
- ASKED FOR ASSISTANCE AND THEY SAID THEY WILL SEND SOMEONE TO “FIX THE AC”
-THIS SOMEONE DID NOT SHOW UP FOR 45 MINUTES
-I DEMANDED CHANGING THE ROOM TO ANOTHER ONE TO BE SURPRISED WITH ANOTHER NOT FUNCTIONING AC
-THE GUY CAME AND SAID “I WILL GO UP AND PUT WATER MAYBE IT WILL BECOME COLD”
-the rooms are disgusting
- the receptionist seemed to be extremely bothered by my requests
THIS IS A GLOBAL 4 STAR HOTEL
Edit:
The receptionist called and tried to make this experience better for me
Offered me a suite and breakfast
And he kept checking on me whenever i pass by to check if i needed anything
They solved the issue immediately
Much appreciated for this.