Msharef Al Moden Suites - Jazan

Unfortunately, my friends and I booked two days starting from Thursday 12/7/2023, and we were very happy when we entered the suite, but we were shocked by the poor service. Imagine staying in hotel apartments that do not have towels, then you ask for towels from the reception, and they say you are present and come the next day. This is what happened to me. Exactly, I ordered it yesterday and it came today incomplete. I believe that no matter how beautiful the product is, the service makes it cheap in your eyes, in addition to the presence of a strong smell of insecticide inside the suite. I ask the owners of the place to pay attention to the quality of service so that they do not lose a new customer every day.

I have lived in it more than once and it is generally good, but the downside is that the mattresses are mostly torn and need to be replaced

The hotel is beautiful and tidy in terms of decoration and lighting. To be honest, it is a great and elegant job, and everything you need is available. There is a person in the reception who is kind, helpful and professional in his dealings and style, completely unlike the Syrian one. The price is high, and in their hands, they reduce you and they have powers, but do not expect anything other than from the children of your country to see the good. It is impossible for foreigners to settle this thing for you if he has the O2 to lock you in the atmosphere. Unfortunately, most of the workers and the receptionists here are foreigners. They do not know where the Ministry of Tourism is about this thing and the settlement of jobs, but I will file a report regarding Saudization. I mean, I expect the owner to look like a foreigner, and the reciprocity is always nice and fair, avoiding any conflict and taking your right. Good luck

The hotel was very beautiful, neither from the design nor from the location, and the treatment of the reception staff was distinguished, and my dealings with the employee Nizar was the highest in morals and he never fell short with me. My observations are, first, I took two separate apartments, and the air conditioners in the two apartments did not work at all. I don't know if the problem was only with them or in general, even though the hotel is new. Secondly, the breakfast is not what I imagined, firstly, the quantities are small, and secondly, there is no variety that you can choose. Thank you.