HDB HOTEL- FINANCAL DISTRICT

Kitchen staffs are nice and accomodating. Room is good and clean. But just the water in the shower is not warm enough. But the female staff in reception does not know proper phone ethics. No greetings, just suddenly asked if gonna check out today, when my husband booked till the next day. I tried to clarify, but she just dropped the call. I let my husband clarified to them and then Ok, we moved on. But I tried calling again the reception to request for a towel, obviously that same lady receptionist was still on duty and intentionally did not want to take the call. I called five times! Until she picked up and she just said “Hi” then another guy spoke on his behalf and explained she didn’t understand me. It was not about misundersanding but it is about how rude she was cutting calls with guest she does not like to speak with. And yeah, she spoke clearly before she heard my voice. So it somehow shows me she only speaks to my husband and other male guests but not to ladies??!! I gave three stars here because of the kitchen staffs only!

Form where should I start. - receptionist are very rude to customers and not willing to help. - Housekeeping is on request!!!!!!! Cannot explain this. - No coffee machine nor black coffee in the restaurant for breakfast. - Shower water will splash out because the glass of shower area is useless. - Mobile signal is almost non, in addition to that Wi-Fi signal is very week inside the rooms. At the end this is the last visit to this hotel.

Great value, location, and the staff is really nice. My go to when in Riyadh. Only issue is that cell coverage is choppy and the wifi isnt very reliable; but not a major headache. Still highly recommend.

Overall it’s great resort I staid there for two nights it was incredibly amazing and I like how they are helpful and they care about all details We will definitely come again?

I staid there for two night it was incredibly amazing. The veiw was the right thing to care about in such a hotel here in Riyadh, and especially where you could get more than a veiw in one room. Most of the popular and known hotels their views are only a one good enough window but in this place you will enjoy your time watching your great and turn your face left to continue watching the veiw. Also, Very clean! Pros: Great veiw, clean, nice small fridge, good AC conditioning. I would describe the cons as below: 1- our phone in the room was broken so we have faced a very bad moment that we really need to call the reception but we end up finding the hotel’s phone number in google map to call them through our own mobile. 2- The sounds privacy is not that good as you could hear the people inside their room while you are walking. Also you could feel that you are not comfortable talking knowing that there are people might hear you too. 3- The trash in the bathroom was a very bad quality when it drops every time you try to open it. 4- The bed pillows were very very bad and they were like a balloons? not a pillow. My neck even was hurting in first couple of minutes i put my head on. Anyway, that damn veiw forced me to give this hotel a 4 stars. It deserved it but i will get my own pillows next time. ?