Dana Beach Resort

Overall, the hotel was clean and the rooms were comfortable. However, the air conditioning was very noisy, making it difficult to sleep. The staff, with the exception of the lifeguards at the pool and beach, were friendly and helpful. The lifeguards, on the other hand, had a deplorable attitude. They imposed nonsensical rules and spoke to guests in an arrogant and unpleasant tone. The worst of all was an incident that occurred during our stay. A little girl cut her foot in the pool and required two stitches. The hotel doctor attended to her for 15 minutes, and then the hotel charged the parents €700. We consider this attitude on the part of the hotel to be completely unacceptable and inhumane. An accident of this type can happen anywhere, and the least one expects is that the hotel will show empathy and cooperation with those affected. Instead, they took advantage of a vulnerable situation to charge an exorbitant amount of money. In addition to the previously mentioned issues, the hotel's lunch options at the food court and beach were also subpar. The food lacked variety and quality, and was often served cold or overcooked. This was a major disappointment, as we were expecting a wider range of dining options at a resort of this caliber. I would not recommend this hotel to anyone.

It was our first time in Egypt and also our first time in such a large hotel resort. The Dana Beach Resort and the whole hotel team gave us a fantastic vacation. The cleanliness, the good food and above all the friendliness and helpfulness of all the staff, from reception to room cleaning, is incredible. We are absolutely thrilled. Thank you very much for letting us be your guests.

0. We vacationed as a family with a child. When checking in, we took into account our complaints and gave a great room next to the site. At any difficulties we addressed to the staff - everything was very quickly solved. Special thanks to Alice (phone number 765) - she promptly helped in the most difficult situations, helped with contacts with managers, and even when there were health problems, helped with the interaction of services, was always on the phone. Alice, thank you from the bottom of my heart, you are an excellent professional and a good person! The hotel has a very meticulous attention to detail and a firm hand of management: the equipment is constantly updated (we had all the bikes replaced), the palm trees were trimmed, the sidewalks were washed, the canals were cleaned of stones and the whole area was cared for! The entertainment team does everything to ensure that guests are not bored: there are tons of activities on the beach and in the evening, the children's room is excellent, the specialists speak different languages. My daughter really liked it. Restaurants: every time I found the food very tasty! Lots of seafood, various meats, cheeses..... mmm, delicious! The service is also at the highest level: they offer drinks, cleaned up immediately, communicated cordially, solved any requests. The whole vacation in this hotel destroyed my stereotype that “In Egypt hotels are not very clean and service is not very good”. I was convinced that in this hotel you can have a very high quality vacation! I sincerely recommend it!

Really enjoy our stay here and would not hesitate to book again. Most of the staff were very friendly and give a top class service. Food was good although sometimes repetitive but always found something to eat. The whole resort was kept spotless including my room. Fantastic place for families and couples.

Update: muslim & family friendly resort. Beach were silent and nice to swim. (Always keep swim shoes for the gulf). (Didnt try pool side) Rooms have great view. They have fun zone for kids. Animals, cat garden.. Mini market is available. Restaurant & room service is acceptable. - Needs walk to the beach No sunbeds. Few chairs only. No hair dryer at room (asked several times..)