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Very bad ROOM AND A BAD MANAGEMENT specially that Egyptian Manager wearing glasses
i went to this hotel and I did check it , once i went to the room I figured out that the bed is not good for me since i have a back problem! I called and I asked them for refund and i packed my stuff again and went down ! They said they are sorry and they will proceed with refund! I waited then one manager came he is wearing glasses started saying that “you used” the room ! I was like i went there only for 10 mins ! He said yes even 10 minutes for us means used and we cannot give you refund! I gave them the card again and i left to another hotel! I cannot believe these guys call themselves that they work in hospitality, they are not even close to it