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They are theifs! The management team stole £900.00 from our safe after they taught us how to lock everything up. Pathetic. Please stay away from this hotel. My mother a pensioner is devestated. The management team are not helpful at all nor do they understand. Please be careful and wise before booking. Also, the hygine and breakfast is so poor. I have complained to Booking.com as well but highly unlikely to go anywhere with our complaint and issue. We have reported to the police as well.