مراجعة جوجل
Steaks 1/10
Customer service 3/10
Waiter knowledge 1/10
Price 1/10
Extremely bad and expensive Low quality rubber like steaks with nearly zero marbling. Don’t be fooled by the appetizers & cinnamon bread the steaks are just horrible. The waiters lack knowledge of steaks.
What is going on with our steakhouses in Jeddah? The meat Quality is like A2 or Probably A1. I ordered the ribeye and the fillet steaks. There were absolutely no marbling on the fillet steaks. Please take a good look at the picture, its just water from the steaks you can brealy notice the fats. I took a paper towel placed it on the steak, pressed down and just water came out, it dried up five minutes later. I spit it all out from the first bite. It was unpleasant and awful. The ribeye steak was a bit better with a small amount of fats, it might be an A2 grade with fats near the bone but again, with almost zero marbling. I asked the waiter what grade it was, he said it was Australian, which didn’t answer my question, so I asked him again, what is the grade of the meat he said I’m gonna go ask my supervisor because I don't know ( basic steak knowledge) and he came back stating that it’s an "A" grade. obviously they didn’t know what grade or didn’t want to tell me which grade it was. Nevertheless, he was Nice and cooperative but they teach them how to avoid these kind of questions. I asked the waiter what is the best way to cook the steaks he said medium well and I was Brought a medium rare cooked steak and when I asked The waiter about it, he said let me re-cook it.
if you re-cook a steak it’s no longer a steak.
it is quite sad that a well-known restaurant like Texas roadhouse is fooling people by appetizers and the size of the meats which again has almost zero marbling. honestly the chefs need to know how to cook to order.
After all this, I paid SAR 499 for steaks that was left for the cats near the dumpster. What a waste of money.
My recommendation is to avoid this steakhouse at all costs if you want to eat good quality steaks.
You will not find good quality steaks here.
Update, I did not Reach out to the customer support team at Texas roadhouse as stated in their reply, I simply reviewed thier restaurant.
