Zowar International Hotel

The reception staff are so rude (Wiam Tanj……. I’m not sure if that’s the correct spelling) is so rude and she didn’t acknowledge us despite us waiting in the front desk for quite some time. She didn’t want to help at all she kept ignoring us. The rooms are small and very old and dirty. This is not a 4 star hotel more like 1 star hotel. The housekeepers on the 5th floor didn’t clean the room once or give us towels etc they just sit there in the corridor talking on the phone. I wouldn’t recommend this hotel.

Worst worst worst hotel ever. DO NOT BOOK. Dirty extremely small rooms. Leaking bathrooms. Slow elevators. Absolutely no room service. Phones are disconnected in all rooms. Electrical outlets are broken and a shock and fire hazard. The bathrooms smell like cigarettes and you have to take off your clothes to use the toilet or else your clothes will become dirty with the leaking water. It took 1 hour to checkout because they only have 2 bell boys in the entire hotel and painfully slow elevators. Never never never would I visit again. The rooms are so small that you can’t even offer prayers in the room. In some rooms you are forced to sleep by pointing your feet towards the Kaaba.

Please- do not stay in this hotel. Totally headache. I wish i had something good to write for this hotel but so far the worst hotel I stayed in. Wrong information on website its not a 4 star hotel. Its not even 3 star hotel! The famous say ' all glitter is not gold' suits here. Only 2 elevators work our of 4 cause delays in prayer. Our room restroom ceiling was leaking we had to change clothes multiple times. 4 people and 1 towel although provided more towels when requested. Out dated rooms. The only good thing to write is the location. Extra ordinary small room you will bump into each other many times. No azan prayer in room either. Disappointed ! -0/10. Yea and wifi sucks big time try to buy your data don't rely on hotel wifi at all

So bad! Horrible! Disgusting! Broken amenities in the room, broken closet door, wifi keeps cutting, room door lock not working, broken wall so paint crumbs on the floor, a/c & windows not working properly, hole in shower valve… Even when they switched me in a different room there was still problems. Do yourself a favour and don’t book in this hotel it will save you so much headaches. The good fact about this place is that it’s close to masjid nabawi walking distance.

We had a life threatening situation with this hotel, first of all the bathroom doors are unfinished and metal parts are exposed and I hit my leg to it and started bleeding, and to add to it, the phone service is not on, they just put a dummy phone. Our baby was ill the whole night and we tried calling the reception but no phone. When I went in person and complained at the reception desk, the lady paid a deaf year as if I am not even standing there. By far the worst hotel experience in my life. I travelled from the US to this hotel expecting some good nights rest but this hotel lacks even the basic facilities. No towels, unclean bathroom, no hot water and cups and tea bags, AC setting doesn’t change. Worst part is they advertised this hotel to be a 4 star in reality it’s not even a 1 star for the services offered.