Palms Lily Hotel Suites

Horrendous. If I could, I will give negative stars to this place. Reasons: 1. No towels (got one towel after requesting - one towel for a booking of 3 adults) 2. No dental kits (not provided even after repeated persistent requests) 3. Phone in the room didn't work. Not fixed even after requests 4. No kettle. Provided a broken one after request. 5. Absolutely empty mini bar - absolutely nothing in it. 6. Rude and entirely unhelpful check-in desk crew and the staff 7. Abject disregard of cleanliness. I am not a health and safety expert - but observed at least 10 health violations (if there are any standards in this country) The place is a plain house of horror when it comes to cleanliness. Seriously needs to be reported to authorities and shut down. Just couldn't stay there - had to change hotels.

If there is an option to give a negative star, will give -5 ? because of there cleaning, bad smell in elevator and rooms, very small bed i.e 10-14 years old kids. Not recommend for any one.

IThe receptionist name "Saleh" is disrespectful to guest. He is so rude. He is uneducate person. He dont know how to handle guest. Poor Hospitality. Poor guest relation.

Not good a all. Need to be refurbished. Even refurbishment will not be enough. It needs to be demolished. It does not look like 11 years property. It's like 500 years old Buliding which never been visited. Even the service is not there. I lift the room at 2PM and came back at 2 AM but they did not prepare the room.

Rooms not suitable to be occupied by human. Too old and pictures used in the property reservation website is not matching the actual status for the property. N They claim that it an 11 years property. I stayed in 40 years old property in Algeria and it was way better than this one. Even offshore drilling rooms are much more better than this one.