مراجعة جوجل
Although the facilities, and location are great, the food and the staff service are below expectations: 1- breakfast food is not all fresh, salads, juices are not fresh. If I can get a bottled juice from a super market why should I get it from a 5 star hotel? 2- staff very slow to respond to requests, we had to call multiple times 3- last day at checkout my Uber was waiting to take me to airport and I am stuck at the reception at checkout to ask them to print my invoice, they cannot do it. They had to call an expert. I almost missed my flight. 4- last day I called many times to get someone to come pick up the luggage and nobody came, I had to carry all luggage alone.
I would not complain if this is a normal hotel, but for a five star hotel charging me 600$ per day? It should be much much more better.