هوليداي إن الميدان

We had gone to thehotel for a Hi Tea. We had discount coupons for the same. Even if we had a discount coupon, we had paid for the same and the treatment of the staff was horrible. No proper seating arrangement, no items for Hi Tea. The behavior of the staff was horrible as if we were asking for free. Whatever we asked for was unavaileble. Tea was just hot water and tea bag, NO SUGAR. When asked the staff said ''We do not provide sugar''. On repeated inquiries for supporting items for Hi Tea we were given some cakes and buiscuits. Atleast they should be aware. Even a road side vendor behaves better than they did

I recently had the opportunity to stay at the Holiday Inn Meydan Riyadh, and unfortunately, my experience was far from pleasant. The most significant issue I faced during my stay was the ongoing construction work near the property. To my dismay, I had not been informed about this beforehand, which resulted in a sleepless night. The drilling and construction noises began as early as 6 am, preventing me from getting the rest I desperately needed. It's disappointing that the hotel failed to communicate this disruption to its guests, as it significantly impacted the quality of my stay. When I tried to address my grievances with the Manager, Mr. Mahdi Ali, his response was shockingly rude and uncaring. His dismissive attitude left me feeling unheard and disrespected. I expected a much higher level of professionalism and customer service, especially from a property under the IHG brand. One of the hallmarks of the IHG brand is its commitment to providing exceptional service and maintaining high standards. Regrettably, my experience at the Holiday Inn Meydan Riyadh fell short of these expectations. The lack of transparency about the construction and the unprofessional behavior of the Manager have left a lasting negative impression on my stay. I sincerely hope that the management of the Holiday Inn Meydan Riyadh takes steps to rectify these issues and ensures that guests are well-informed about any disruptions that may impact their stay. IHG properties are known for their hospitality and customer-centric approach, and it's my hope that this incident was an isolated one that doesn't reflect the overall standard of the brand. The management of the property takes the necessary actions to uphold the reputation and standards of the IHG brand.

If there is less than a star i will give them, starting from the customer service and Reception they are so not professional.. This is the last time I will be a guest her

Poor service, inattentive and careless staff. Don't care for service as they are most of the time full and high occupancy.. worst maintenance and upkeep of rooms. Cheap quality of food. Even if you complain they don't give a damm about it. So think before you book as it is certainly not worth the money you pay !! Better choices available