Dana Beach Resort

Called the Reception Manager, regarding a day pass and asked what facilities i can use. He ensured me that I can use the pool area, the beach etc. Booked online and paid 215SR. After I arrived I’ve been told that the beach are is not accessible for me. I could only use 2 pools. The small beach area next to the poolside was also closed. What a waste of time. Not recommend this place. Why the manager didn’t inform me clearly about this??? Sad.

Overall, the hotel was clean and the rooms were comfortable. However, the air conditioning was very noisy, making it difficult to sleep. The staff, with the exception of the lifeguards at the pool and beach, were friendly and helpful. The lifeguards, on the other hand, had a deplorable attitude. They imposed nonsensical rules and spoke to guests in an arrogant and unpleasant tone. The worst of all was an incident that occurred during our stay. A little girl cut her foot in the pool and required two stitches. The hotel doctor attended to her for 15 minutes, and then the hotel charged the parents €700. We consider this attitude on the part of the hotel to be completely unacceptable and inhumane. An accident of this type can happen anywhere, and the least one expects is that the hotel will show empathy and cooperation with those affected. Instead, they took advantage of a vulnerable situation to charge an exorbitant amount of money. In addition to the previously mentioned issues, the hotel's lunch options at the food court and beach were also subpar. The food lacked variety and quality, and was often served cold or overcooked. This was a major disappointment, as we were expecting a wider range of dining options at a resort of this caliber. I would not recommend this hotel to anyone.

I went to the women's beach and it was worst experience of my life as I haven't seen any of the inexperienced and uneducated manager ever at a place . Her name was like Reem or Reen I didn't get it exactly. The point I want to discuss is , first of all her approach was so poor and following her attitude and behaviour was so rude even she can't talk properly and guide the visitors.I have asked her about the car service and she was like I don't kno just wait later again she's saying the same while her voice has raised. Me and my kids had been waiting there like around 2 hours while the kids were so hungry she can't even help me to order the food and then she just directed me to other employees there to ask them as she said she don't kno and u can ask others.She should not be at the place of a manager if she doesn't kno anything. So immature attitude and so unprofessional to be honest. (On behalf of my wife)