Somerset Downtown Al Khobar
4.4评论
Prince Faisal bin Fahad Road, Al Bandariah
在地图上显示
地图
最优惠 立即预订以确保优惠价格！
查看所有优惠
地图
Prince Faisal bin Fahad Road, Al Bandariah
附近的餐厅
评论
评论
4.4
优秀的
从
64评论
| 优秀的 |
|
49 |
| 非常好 |
|
10 |
| 好的 |
|
1 |
| 平均数 |
|
0 |
| 较差的 |
|
4 |
| Service |
|
0.0 |
| Organization |
|
0.0 |
| Friendliness |
|
0.0 |
| Area Expert |
|
0.0 |
| Safety |
|
0.0 |
评论
Beenish Azeem
04/20/2024 18:07
谷歌评论
The Manager needs to be trained in hospitality. Booked a higher category room but was given a lower category one and when we complained the manager refused to refund or upgrade us although the hotel staff was willing to help out. Also when we complained on Google reviews, he left a generic response and said has forwarded the complaint to the hotel staff although the complaint was against him and not the staff. Families should stay away from this hotel.
Haseeb Anwar Khokhar
02/22/2024 17:29
谷歌评论
Booked a premier apartment for extra price but was given a lower room category. On informing the reception initially was lied to that it's higher category even though the hotel staff acknowledged that it's a lower category and the pictures and description on the hotel website was different from what I was given. Eventually they accepted as well and said they would contact the manager. It took 2 hours for all this and was amazingly told by the manager again that it's a higher category room and nothing can be done about it. Very very disappointing , dishonest and non professional attitude of the manager.
Mubarak Alswedan
12/12/2022 23:54
谷歌评论
The reception staff is very messy and disrespectful.. he is not aware of what he supposed to do.
He is one of the worst people I have met.
The place is bigger than him. I wish I could have mentioned his name .
Never to come back anymore.
I hope the management can see mu comment.
Mohammed Alhaidan
10/13/2022 10:44
谷歌评论
A Hotel Where Personal Items Get Stolen...
My wife’s most precious ring got stolen from our room after room service cleaned it. I was promised a call from the GM of the hotel which never happened which shows the lack of care from the hotel’s management towards their guests. No Compensation whatsoever was offered not even a cup of coffee to show their regrets.
显示1 - 4 of 4 total
建议修改
