Perfect stay and quiet

I booked 3 rooms via Oyo and paid the amount, Reached the hotel for check in with the booking ID. They told rooms are full we can't accept your booking. I asked them If so how my bookings was confirmed in oyo. They simply saying this is our rule we won't respect oyo policy. When complained in customer care they also didn't respond properly. Still now didn't get my refund also.

A big disappointment and way far from PERFECT. In May 2021 we booked one apartment with Perfect Stay and we ended up canceling the reservation due to the poor condition of the room. The apartment is indeed located in a central area, but in an old and unkept building. Despite the so-called renovation the room was in a bad shape, with old hardwood floors, old towels and a strong smell of mold and cigarette smoke. The host said that the previous clients smoked in the apartment, and the smell was unbearable. We asked for a full refund and the owner – Cristina Rosu - dismissed us saying that we must contact Booking and nothing else. We have traveled all over the world and this was by far the WORST booking experience and rude attitude that we’ve experienced. I have no idea how she got all these good reviews, but they are not relevant and should not be trusted.

It was freezing. The lady from the apartment was rude and she did not wanted to increase the heat. She was acting very strange and because one could not actually stay there we left. Very very strange and unprofessional. Also, the apartment was kind of dirty and there was mold on the Ceiling.

Think twice before booking an apartment with Perfect Stay! I just had my booking cancelled by the host. Why? Because they don't know how tot use airbnb software and they overbooked the apartament. So now I need to wait several days for a refund from airbnb for an excursion paid 3 month ago. Thanks Perfect Stay for your 2 weeks notice!