Mena Holiday Beach Resort Half moon Bay

Disastrous! I booked a family iftar and confirmed my reservation on the morning of the same day. On my arrival at their location, i went to reception and asked to give me a table. The receptionist checked and answered there is no table available. I asked him to recheck, but he insisted that it was not available. At the same time, another family approached the reception, and the same answer was given to them. As families continue to arrive, they are rejected by saying the same. In total, around 8-10 families were rejected to get the table, and surprisingly, all of them did a reservation. On getting pressure from families, the receptionist disappeared for 10 minutes. We kept waiting as other people were doing iftar, and the preak of poor ethics, nobody from the hotel staff asked any of us to drink water or break our fast. Despite, there was no sense of apology from the staff, including the manager, and they were telling you can come another day. When we insisted, they returned our payment in cash, as it was paid in advance. The whole scenario took us an hour of argument and debate at the time of iftar without breaking our fast on time along with kids and females. Iftar buffet has become a business now, and many hotels who don't understand the hospitality business are arranging iftar buffet. Therefore, be cautious to book your iftars, especially when with family or guests.

My experience wasn’t satisfying at all tbh. First night slept with bad AC, and second night there was a very strong sewer smell all over the area that I couldn’t breath and they claimed it was from somewhere near them burning trash or something!!!

My friend found a dead mice in the room And i got electric shocked from the water in the bathroom and when i talked to the general manager Hisham he said its ok its not abig deal we will only can change the room for you. Disaster Manger not professional at all The worst hotel ever

The worst place ever to go , I would like to talk about my experience with this place in one day,first of all very dirty swimming pool, dusty place chairs ,tables and floor according to the open buffet no food variety also the food wasn’t fresh and tasty even the dessert ???

The place was below average, filthy and the furniture was stained, the place was cold and there were no rugs in the room. When it started to rain the windows were leaking and my child slipped and hurt himself. I would not recommend you to go there unless u r ok with gross uncleaned bathrooms.