谷歌评论
**Check-in Experience:** 0/5
Arrived at 1 PM but faced a significant delay in accessing my suite, which was not ready until 7:30 PM.
**Room Quality:** 3/5
Initially provided a suite that was uncleaned post the previous guest's checkout.
**Customer Service:** 4/5
Received an apology and a complimentary upgrade for the inconvenience caused.
**Facility Condition:** 3/5
The hotel shows signs of age, particularly in the furniture, indicating it could benefit from some refurbishment.
**Overall Quietness:** 5/5
The hotel offers a peaceful and quiet atmosphere, which is a significant plus.
**Staff Friendliness:** 5/5
The staff were amiable and accommodating, contributing positively to the stay.
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This review reflects a mixed experience with excellent service recovery and friendly staff, balanced against the initial issues with room readiness and cleanliness. The peaceful environment and the staff's response to the situation are commendable, although updates to the facility could enhance the overall experience.