Howard Johnson Bur Dubai

Everything was okay. Room given was nice and the customer service is superb. They gave complimentary bottled water. However, in the middle of the night, we heard noise like from club and in the morning, some noise maybe from the next door room or upstairs woke us up - sounded like cleaning. Aside from this, this place is still good.

Hotel and it's room is very good. Location also good. Mr. Rahul Pal cleaning my room very well. Thanks to him.

May 28. (OLD review i gave them 5 stars) Great place and people, Nayan is the BEST! Update 06.27.2023 10:15pm am sleeping already and 3 (night shift manager, security and maintenance) angry guys knock on my door and trying to evict me. Telling me that i should be be out by 8pm? Wherein i have talk to a day shift manager yesterday (6.26.2023) and made my extension of stay. We had a very cordial and nice arrangements and confirmations. NOw i want to complaint! I checked in in this hotel May 28 and my nightmare started 1. First they charged me without my card wherein it is clear online deal says charging of card in the hotel physically. 2. From the night of May 28 to until May 31 am not able to sleep because the room they gave me is adjacent to another room (with dividing door) and the family there were so noisy fighting and yelling every 2am and 3am. 3. They moved me on another floor with a "good view" but it is not a good view and still some noisy floormates (just manage myself). 4. They control the pricing of their skyrocketed room service, they can change it whenever they want, food is very expensive. 5. If you call them in the front desk they treat you like you are already complaining wherein you are trying to be polite, courteous requesting something - very poor customer service! WHY Howard Johnson (By Wyndham) hired incompetent people? Where can i formally file a complaint? Am trying to be nice to everybody, because i have seen good people here like Mr. Ejaz, BUT tonight is the nail to the coffin!

Good staff. Cleaning was good. Food needs to improve. The array of buffet was worth mentioning but the taste was not on par for breakfast. Loved the front desk manager Ira. She made feel at home. The staff was polite and helpful all the time... Thank you. Would definitely come again!!

Zeshan helped me get the best possible room on a higher floor that has made a pleasant stay. My parents and I were very happy with the experience we got, I am thankful to the management for making my parents first international trip such a memorable one. Here is my review in terms of the department: 1) Staff: 5/5 2) Food: 5/5 3) Ambience: 5/5 4) Room service & cleaning: 5/5 5) Location: 3.5/5 as the nearest metro is 800 meters away.