Google review
-Service is ok
-If you ask for extra sauce it's all almost frozen which is weird that shack sauce and mustard should be room temperature, it ruined my fries, also the shack sauce was not right, it tasted abit fishy. ( As we all know sauces are key for a good burger and fries )
-Branches in other places like London uk make the food alot more tasty and everything will always be on point! KSA just seem to be messing things up abit,
If your paying 40+ SR for a burger make more effort into making it perfect.
How to improve:
Change your shack sauce recipe so it doesn't taste like shrimp or fish.
Keep all sauces slightly chilled, not in a icey fridge temp.
Take off the spicy burger too spicy.
Buy mini Tabasco bottles all the restaurants normally have them.
Make the bread bun more like the American one in taste.
Use a different cheese sauce for the loaded fries.
Make the Bacon 🥓 bits bigger for loaded fries.
After these changes then you can maybe charge 42 Riyal for a burger
