Y PLATINUM

Fantastic rooms and services. free luxury breakfast but only problem is transport, must need uber to go anywhere

First of all, the receptionist Iman looks like she's not happy you're there. None of the employees look like they're welcoming. You work in hospitality! That's the bare minimum. A sour face isn't meant for your field of work. If you hate your life, don't bring it to your job. Secondly, Iman LIED and said that none of the rooms are smoking rooms. When I got to my room, there was an ASHTRAY and my father's room smelled like cigarettes. So not only are you bitter about your life and job, you LIE. It was a weird start. Whoever owns this hotel needs to step it up! Train your employees. The rooms were decent, and breakfast was okay. But WOW, the customer service is utter trash. Astafurgillah, I hate writing bad reviews but I want to warn others to stay away.

Very bad parking there is 95% chance that you will hit your car,The staff not at all cooperative, service is not good Wi-Fi has very bad connection, I stayed for 5 days, and they did not even clean the room for first 3 days and during that they cleaned only once and that is also because we had to ask them 2 or 3 times to clean , and breakfast is supped to start at 7 am but there is no bread till 9 we were asked to wait till 9 if we wanted to eat bread. the food is not at all worth it (not tasty). The staff does not check up on gusts there is no view in rooms, and we were given 2 room cards but only one was working.

Very nice rooms. Polite staff and very helpful. The breakfast offered has different varieties to cater to all the choices.

The room was smelly, furnitures are dirty. I found flys and mosquitoes inside the room. The AC system is a split unit not a concealed ones which is not practical and annoying. Breakfast is very limited.