Wirgan Hotel Al Azizyah

I have stayed for four nights at the hotel, it was a great experience. The staff were very friendly and helpful, the location is a bit far from the Haram but there is a bus every hour going to the haram and returning to the hotel. The hotel is new just around a year from opening and it is well furnished, the room was cleaned and comforted. There is always a hospitality in the reception such as Arabic coffee and water but there is no dates which I recommend the hotel to add it to the hospitality. The breakfast was normal and it cost 50 SAR for a person. in a summary, the hotel is great value for money.

The hotel is decent and seems to be new but I don't think lots of detail were paid attention to during the design and execution of the construction. the breakfast buffet is good with limited options the restaurant is spacious and you have to pay 50SR at the restaurant front desk not as mentioned on agoda website 40SR and there wasn't an option to include it with room. The room is spacious with poor lighting and sound isolation, the bathroom is very small to the point if you open the bathroom door you can't open the shower door, the bathroom door will auto close by the door springs, the hand soap is not good at all, the wardrobe door will slam against the room door if not carefully opened. The lobby of the hotel is very spacious and colorful with plenty of sofas and chairs to set with coffee and a fresh detox drink. Shuttle service is available starting at 5am and the last trip is at 8pm coming back and the drop point is not far from the haram. Hotel is under staffed which is something you will experience all over Makkah hotels, therefore don't always expect an answer on the phone when calling the reception.

Great hotel and staff. A little further from the haram but they have a great shuttle service. Beds and rooms are top notch and the buffet breakfast is just amazing. This hotel will surely make you feel like you’re in a fairmont hotel with their exceptional customer service and beautiful interior finishing as in the hotel. Highly recommend this hotel for anyone considering coming for Umrah. You will not be disappointed.

Nice clean place with good room services but reception was not answering there are buses to haram

Nice hotel and decent services with the exception of transportation services back and forth to alharam (Mecca Grand Mosque) . We had to spend hundreds of Saudi Riyals on transportation that should in the first place be provided by the hotel. Previously, this transportation service was provided around the clock but now it is selective. Almost all visitors in the hotel were absolutely NOT satisfied with this change . Furthermore, we were told that bus drivers were on strike the first day we were in the hotel because of salary issues . The hotel didn’t improve on this issue though visitors group leaders have highlighted it several times .