Google review
TERRIBLE CLEANING, they entered your room, pretend to clean but do nothing, I asked them to change my bed sheets and they said no, because they only change them once a month, the rooms smell of humidity and the closet of pee.
Everything is broken, my shower door dropped 3 times, you can see it in the photos and videos.
Rude staff.
The little food you can ask from the menu (because only a few things were available during 4 months) is disgusting, one morning at breakfast we found a cake with mould, when we complained they had the audacity of taking it away and say that it was chocolate.
NOT SAFE at all since the staff enters your room without permission and at any time, one night they entered at 3am with the excuse that they had to check if there was anyone, they could perfectly check it on the computer or knock on the door during the day.
And to complete this wonderful experience they KILLED OUR CAT 3 days before we leave,
A cat fully vaccinated, with a chip, passport and plane ticket to go home.
A HORRIBLE EXPERIENCE