Google review
The rooms are old but well kept, compliments to the housekeeping team for keeping up with the residents needs with their daily rounds, but poor shame to the laundry department as they don't speak a speck of English and never filled their promise, I've waited for 2 days for them to collect the laundry but they never came to collect in spite of constant call made to them. Food is good, catered buffet is good locally, but it gets boring if being served the same menu. Stayed there for almost a week. The bar attendent also need to be more polite towards their patrons no matter what the occasion, we're paying your salary, please remember that. That's where you lose your 2 stars on service Nozol. Please keep your staff manner in check as they really are spoiling the hotel's good name. Other than the housekeeping and the reception they do speak broken English, but they are very attentive towards their customers. Location wise, close to food source and center of the shopping district, 250 meters to An Nabawi, what is there to complain about?