Google review
CENTRALLY LOCATED WITH COMFORT & GOOD SERVICE
My family & I (2 adults & 2 children) chose the property for a weekend getaway during Jan of 2023.
We generally stay at Khobar but this time decided to settle for Dammam and a new property selected.
I chose Residence Inn, Dammam due to its newness (constructed less than a year back), location (close to corniche, restaurants & parks), free & ample parking as well as availability of suites.
POSITIVES
(+) The location is very good with easy access to commercial shopping centers and restaurants with 5-10 mins of drive & walk.
(+) I chose a King suite which is a bedroom and lounge, ideally suited for a family of 4. The giant bed inside is supremely comfortable & offers you a high quality sleep. The sofa cum bed in the lounge is ideal for 2 children
(+) Our suites was spacious was enough walking space with a kitchenette installed. The kitchenette had all the necessary requirements including refrigerator, freezer, dish washer, crockery, cutlery etc.
(+) The views from the room (Sheraton facing) were nice and complimented with the rainy season made it worthwhile
(+) We stationed ourselves at the 5th floor away from elevator. The passages inside are modern and lighted up. There is a special kids arena downstairs in the mezzanine floor for kids activities. The pool on the ground floor is spacious but we couldn't use it due to weather.
(+) Parking outside is ample with Good availability to park 100 odd cars outside & in the basement
NEGATIVES
(-) Our room was not sound proof as we could hear horns and other noise from the road all throughout our stay. We checked if any of the windows was ajar but that wasn't the case. All windows were closed intact yet the noise kept coming in during the day and evening
(-) There is only one washroom in each suite which tends to become a hassle especially when you're staying with a family. Generally, hotels offering family suites have 1.5 washrooms in such suites which wasn't the case
(-) The washroom sliding door was faulty in my room resulting in my wife getting locked inside the washroom for 45 mins. Tried calling the maintenance staff three times, and when the guy came he accepted the door lock is faulty. He proposed us to change the room and move to a room adjacent to it. When I went with him to check if all is well, the sliding door of the second room was also faulty :D Eventually, I told that we will sing while being in the washroom to avoid locking it again!
(-) Breakfast is okayish with nothing much to talk about. They have a limited range of food items, some bakery items were stale. However, staff at the restaurant is very cordial & friendly. If you don't like the food in the hotel, you can just walk outside to find some really amazing affordable diners.
Overall recommended for both SINGLE AND FAMILIES
RATING: 7 / 10
