Ramada by Wyndham Al Khobar King Abdullah Street

Very Poor service from the Hotel Manager and the staff, i had booked this hotel for my uncle and after reaching the hotel at 8 PM, they were made to wait close to 2 hours to get a Room, though the Check-in time is 3 PM and after check-in also the room was smelly, very dirty and had pests and cockroaches. The staff at the hotel is extremely rude and dont know how to serve their customers, best to avoid staying at this hotel with just a brand name but no value or service.

the hotel was so good. the location is wonderful. mosque opposite to hotel. the hotel was clean and in a quote area .

Terribly Bad Hotel, Staff and Service. I arrived at 4.00 PM but room was not ready it took another one hour. When I get rooms there were no bath towels, Door mats, No water. And they allocated a smoking room instead of my booking for non smoking room. There is no proper response from Room service and it took another one hour to get it after I went down to reception and asked. Their attitude is so bad. Stay or leave. Ramada management should relook at this propert. Hundreds of same kind of reviews and companints are there everywhere about this property but still no action.

Dear Ramada by Wyndham Alkhobar, I am writing to express my extreme dissatisfaction with the experience my party encountered during our recent stay at your establishment. Despite booking three non-smoking rooms well in advance, our arrival at 3 pm was met with significant delays and a series of unacceptable inconveniences. Upon arrival, we were informed that none of the rooms we booked were available, despite our timely arrival. After a half-hour wait, we were provided with only two rooms, one of which was a smoking room, despite our explicit request for all non-smoking accommodations. This disregard for our preferences and health concerns is unacceptable. Furthermore, we were assured that the third room would be ready within 15 minutes. However, after an hour of waiting, we were informed that the room was available, only to discover that it was already occupied by another guest who had been checked in erroneously. This mistake reflects a severe lack of competence and organization on the part of your staff. The cumulative effect of these errors resulted in a distressing and frustrating experience for myself and my companions. We expected a seamless and comfortable stay but were instead subjected to unnecessary stress and inconvenience. I am deeply disappointed by the level of service we received and feel compelled to share our negative experience with others. I intend to leave a scathing review detailing the myriad issues we encountered during our stay, in hopes that it serves as a warning to potential guests considering your establishment. In conclusion, I urge you to address the systemic failures that led to this regrettable experience and take appropriate measures to prevent similar incidents from occurring in the future. As a paying customer, I expect better treatment and a higher standard of service. Sincerely, Soroor Daniyali

The hotel is nice and have high potentials but unfortunately the service is very poor. I got a room without towels and it took them 45 minutes in the morning to bring them after three calla . Internet connection is the worst keep disconnecting with low speed. They will not clean the room nor provoide water unless you ask. it is a minor things which could improve the stay quality