Mercure Corniche Al Khobar

It was a very bad experience first the reception staff are so unprofessional and they dont know how to there job u ask for something several times and no response,even the service is bad and slow and what really pissed me off they lost one personal belongings to me and no action was taken i never been to hotel and lost something until now! I ask to compensate me with my lost but no one reply really shame ! I will never come back

I recently had the pleasure of visiting the Mercure Alkhobar hotel during my trip from Riyadh to Alkhobar. I must say, my experience was nothing short of exceptional. From the moment I arrived as a transient for the SAPTCO VIP bus stop at Al-Khobar, I knew I was in for a great stay. First and foremost, the location of the hotel is perfect for travelers like me who rely on public transportation. The proximity to the SAPTCO VIP bus stop made it incredibly convenient for me to explore Alkhobar and its surrounding areas. It saved me a lot of time and hassle, allowing me to make the most out of my trip. The hotel itself exceeded all my expectations. The staff members were incredibly friendly and welcoming, making me feel right at home from the moment I stepped foot in the lobby. They were always ready to assist with any queries or requests I had throughout my stay. The security even offered me Arabic coffee and dates. The only problem I encountered was there is no bread or cookies on their cafeteria, only coffees available. I think it’s a separate shop (The Waffle Box). Overall, I cannot recommend Mercure Alkhobar enough for its outstanding service and convenient location as the SAPTCO VIP bus stop. My experience here was nothing short of exceptional, earning it a well-deserved 5 out of 5 stars rating. Whether you're a business traveler or a tourist, this hotel is the perfect choice for a comfortable and enjoyable stay in Alkhobar.

I recently had the pleasure of visiting the Mercure Alkhobar hotel during my trip from Riyadh to Alkhobar. I must say, my experience was nothing short of exceptional. From the moment I arrived as a transient for the SAPTCO VIP bus stop at Al-Khobar, I knew I was in for a great stay. First and foremost, the location of the hotel is perfect for travelers like me who rely on public transportation. The proximity to the SAPTCO VIP bus stop made it incredibly convenient for me to explore Alkhobar and its surrounding areas. It saved me a lot of time and hassle, allowing me to make the most out of my trip. The hotel itself exceeded all my expectations. The staff members were incredibly friendly and welcoming, making me feel right at home from the moment I stepped foot in the lobby. They were always ready to assist with any queries or requests I had throughout my stay. The security even offered me Arabic coffee and dates. The only problem I encountered was there is no bread or cookies on their cafeteria, only coffees available. I think it’s a separate shop (The Waffle Box). Overall, I cannot recommend Mercure Alkhobar enough for its outstanding service and convenient location as the SAPTCO VIP bus stop. My experience here was nothing short of exceptional, earning it a well-deserved 5 out of 5 stars rating. Whether you're a business traveler or a tourist, this hotel is the perfect choice for a comfortable and enjoyable stay in Alkhobar.

I went there with my family for breakfast buffet on Friday . The ambiance and view is nice but very bad Experience Really .with Buffet No omelette station . No coffee machine . Poor hot dishes , salad items very limited . Bakery section ? Welcoming of the Team not friendly . If u Greet him he don’t reply . He Talk with you while his seating . No Respect at all . I was really chucked . I hope the Management will look seriously about it .

I am a Platinum member of Accor. During a business trip, We were staying in Novotel Dammam Business Park for a few days. For a meeting in Al Khobar, we booked Mercure Al Khobar to be near the meeting area and canceled our stay in Novotel. I booked a room for 2 male adults with 2 single beds. Upon arrival, the receptionist did not greet and just asked for ID. The customer service at reception was unprofessional. As a Platinum member, we were not provided with member benefits. Key cards were given in hand without key card holders. The allocated room was a room with a double bed only, and there was only one towel, one blanket, one toothbrush, one cup, etc... in the room. There was no personalization or a greeting card or welcome gift / basket available in the room for Platinum members. We felt we were in a local non-branded hotel and not in A Mercure Hotel. The furniture was old. The chair was broken. Requested for a room with 2 beds, but reception refused it. Requested to provide amenities for 2nd guest in the evening, and we were told that it would be provided, but when we returned back in the night, no amenities were provided. Requested the reception again to at least provide a blanket for the 2nd guest. When the housekeeping employee visited our room in the night, we requested him to provide amenities, and he provided them. My colleague slept on the sofa because he do not share the bed with others, the sofa was not a convertable sofa bed, and he had pain in his neck and back when he woke up. Upon complaining to reception, they do not care. The hotel needs to improve its customer service and treatment with loyal members. I regret I canceled my extended stay in Novotel and booked Mercure.