Google review
This was an excellent place to stay. I was there March 12, 2023. I came with my family (wife & 3 daughters) and I really enjoyed my stay. Convenient to the mall, where we could get lunch or dinner or buy food items from the grocery store there, Carrefour. Breakfast is complimentary in the place. Breakfast was good as well. Eggs to order and good choices of breakfast items. Anytime I needed something it was there promptly. My daughter requested blankets and within a few minutes there were there. The washing machine in the kitchen was not working I called up the front desk and it was promptly fixed. The response time for issues needing addressing was better than what I would get in the states. I was really amazed at the prompt response time. I would give it above 5 stars if I could. Hanan, the lady at the front desk, was really good in taking care of us. The shuttle to Masjid al Nabawi was also really convenient. The rooms were also really good. I had the 2 bedroom with attached bath each, kitchen, living and dining and it was awesome. They even had a small 3rd room with an attached bath and also a guest bathroom. I really, really enjoyed my stay and will have fond memories of the place.