Google review
Beautiful, clean hotel with lovely cleaning staff and catering team.
Pros:
-Spacious rooms and clean. Great soft beds.
-Only a few minutes walk from the grand mosque.
-Naeem arranged our luggage to be collected and dropped off to the coach. Lovely man.
-Sohail, young man who cleaned our rooms was lovely and helpful.
-Lots of amazing people in the buffet area that could not do enough for us.
-Staff working there from abroad I.e. Bangladesh, Burma, Pakistan, India etc were lovely.
Cons:
- Bathrooms needed to be cleaner.
-Arabic staff in reception were rude and need to learn manners. People pay good money to stay in the hotel, so they deserve to be treated right, i.e., please, thank you and SMILE - IT SUNNAH!
-Breakfast time if you go early it is packed, not enough tables so if you need to go on an excursion you end up missing breakfast which is not okay as I had a little one and my mum with me, who is an older lady. Need to think about increasing capacity for breakfast.
- Room service is very expensive.
- Non electric Wheelchair to rent for the day was not advertised anywhere.
