29 Mar 2024
30 Mar 2024
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Hilton Makkah Convention Hotel

4.2Reviews
Jabal Omar Ibrahim Al Khalil St
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Hilton Makkah Convention Hotel
Jabal Omar Ibrahim Al Khalil St - View on map
8.4 Very Good (1223 reviews)
Breakfast Free WiFi
Very Good 1223 reviews
8.4
 
 
 
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Description

Want to wake up to an awe-inspiring view of the Great Mosque of Mecca? Book a deluxe suite at the Hilton Makkah Convention Hotel. Hilton Makkah Convention is one of Makkah's newest hotels offering a superior level of comfort. The hotel is ideal for entry to the Holy Mosque from the new King Abdullah Extension and the King Fahd gate.

This towering structure built in the Jabal Omar District caters to pilgrims who wish to perform umrah and explore one of the holiest sites in Saudi Arabia. Hilton Convention Makkah is located adjacent to the courtyard of Al Masjid Al Haram making it one of the closest five-star hotels to this sacred religious site. 

Your Hilton Makkah Convention Hotel booking also comes with amenities specifically tailored for guests visiting for religious purposes. This is on top of the usual hotel offerings, including 24-hour room services, 24-hour security, and daily housekeeping. The hotel also has its own fitness centre accessible to all Hilton Mecca guests. 

Upon arrival, you will be welcomed by a brightly lit lobby managed by a 24-hour front desk. The hotel is wheelchair-accessible and offers pre-dinner drinks, brunches, and everything in between. They even have an in-house gift shop, so you won’t have to go far to buy souvenirs for your loved ones back home. 

Looking for more? Browse through Welcome Saudi to find a deal for Hilton Mecca Saudi Arabia that best suits your needs.

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Jabal Omar Ibrahim Al Khalil St

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Reviews

Reviews
4.2
Very Good
from 52 reviews
Excellent
30
Very Good
12
Good
4
Average
2
Poor
4
Service
0.0
Organization
0.0
Friendliness
0.0
Area Expert
0.0
Safety
0.0
Reviews
cucu

cucu

01/29/2024 16:59

Google review

I stayed in the Executive Twin Suite with Haram view rooms with my family. Overall the service was good and the workers were extremely polite. The rooms' view was extremely beautiful and the food was amazing. However, the rooms were not very clean. Other than that, especially in vip dinner area, executive lounge team member Mr. Mahmoud Rahman was very polite and very helpful. He made us feel so welcomed and checked on us to make sure that we are satisfied with the service.
Mairaj Syed

Mairaj Syed

01/21/2024 21:08

Google review

Had a very bad experience at this hotel. The reception always showed carelessness and were unfriendly. The security staff and their manager/supervisor (guy wearing white Saudi dress) at the main entrance/gate was rude, incompetent, unhelpful and unfriendly. We waited for 30 mins outside the hotel and shared the car details numerous times before they allowed the driver to enter the hotel. This service is poorly managed and the manager/supervisor ignored my complaint and also told the security guard to ignore my complaint. The restaurant was getting very crowded in the morning and it was not easy to find table or get the hot food. I also didn’t like the quality or taste of the hot food. The juice in the juice bar (near the staircase) was not cold and it was not of good quality. Room condition was also poor. Carpet in the hallway and room was dirty. Staff walk on the carpet with their shoes. There was issue with certain switches and it was difficult to control the lights individually. The shower was leaking. The bar fridge was broken so we could not use it. I expected much better service and quality for the price I paid.
Numan Jan

Numan Jan

01/19/2024 10:58

Google review

I reserved and paid for a king executive suite. However, I received a queen bed in the suite. Would suggest to properly advertise. Furthermore, it seems that the reception staff was fresh/green and not aware of the services/products being sold by the hotel. The trainees had mentors but they seemed to be quite busy themselves. Perhaps we arrived when the hotel was not properly staffed.
Mohammed Sanjak

Mohammed Sanjak

01/18/2024 05:42

Google review

I recently had the pleasure of staying at the Hilton Convention Center in Mecca, and I must say, it exceeded all my expectations. From the moment we arrived, we were greeted by the friendly and professional staff, starting with Sara at the Hilton Honor desk. She went out of her way to give us comfortable Haram view. The view was spectacular. The attention to detail in the room was impeccable, and we couldn't have asked for a more comfortable and luxurious stay. One of the highlights of our stay was the breakfast experience, thanks to the exceptional service provided by Sumin at the dining area. He went above and beyond to ensure that our breakfast was not only delicious but also a pleasant experience. His warm and friendly demeanor made us feel welcome and truly pampered. The lounge at the hotel also deserves a special mention. The staff and the chef went out of their way to provide excellent menus, filled with a variety of delectable options. We thoroughly enjoyed spending time in the lounge, Overall, our stay at the Hilton Convention Center met our expectations. One drawback of the hotel is the difficulty for wheelchair defendant to access the Haram from the side door. They have to go from the main door which will lengthen the distance.
Muhammad kah

Muhammad kah

12/30/2023 09:54

Google review

Breakfast is excellent and the restaurant managers are very nice. However, the carpeting in hallway and rooms are old. Some couches/arm chairs needs deep cleaning or replaced all together. Location is fair due to the fact that there’s construction and it takes little uphill climb to get to the hotel from masjid. The managers seems concerned about guests opinion but all they have to do is look at past comments and rectify those issues. Then the ratings should improve.
Showing 6 - 10 of 52 total
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