Hilton Garden Inn Riyadh Financial District

I just had positive experience with Hilton Garden Inn on different levels, first of all their banquet hall Ghadeer was an unforgettable experience everything was more than perfect. Ms Shoug supervised all details with fullest diligence and professionalism. Also Mr. George at the breakfast buffet was super nice, considerate and keen to make us happy with what they offering for breakfast. I would recommend this hotel for others and not to miss out on this kind of hospitality.

First time coming to Riyadh, but certainly COMING BACK AGAIN TO HILTON!! To be totally honest, on arrival, the female receptionist had a poor attitude toward me; she had made a payment error and had displayed a lack of professionalism from the start by raising her voice, but fortunately no one else was present to see it. But as soon as I called the front desk supervisor, he arrived and quickly resolved the problem. He offered us a free supper and refreshments and was really gracious. I want to personally praise him for his moral character and problem-solving abilities. Unfortunately, I was unable to thank him in person before checking out, but perhaps he will get the message. In addition, the entire staff was incredibly kind! 100% excellent professional quality; lovely, welcoming services. Start with the accommodating housekeeping staff, in particular Mr. Milborn, for his excellent service in guiding us to the hotel's desired location. Additionally, I appreciate Mr. George from Food and Beverage for his invitation and compassion, as well as Mr. Ibrahim for his grin and the delicious chocolate I received. During my stay, I truly felt the warm welcome, excellent service, high level of respect, and pleasant short talk I had with them. Despite the fact that I placed my order online, the security and other staff members were gracious enough to discourage me from reaching the lobby and instead delivered the goods to my room. When we stay at a hotel, we specifically look for outstanding service and hospitality, and I firmly feel that the hotel's administration has developed this. Thank you to everyone, including the staff members whose names I regrettably can’t recall, for the pleasant stay I had these two days. And I strongly request that management look into the unprofessional female receptionist I initially encountered, as such actions could undoubtedly have a negative impact. I will only give my experience a 10/10 because of how well they managed to transform this into a professional one in a second. I hope everything goes well for everyone who works at this hotel, looking forward to re visit soon!

It was my first time in Riyadh and Hilton ensured the best hospitality. I'd experienced great comfortable 3 business days at the hotel. Check in/out was very easy. Hotel stuff were very welcoming and hospitable. George was always the best to welcome each morning, he provides the best service to the hotel guests. Thank you.

Only shortcomings are related to the hotel's walk ability; a few coffee shops but very little else is walkable. Riyadh is not a terribly walk friendly city, but some other hotels offer a better location for walking to restaurants and shopping.

I’ve been in this hotel already three times and I’ve found myself extremely comfortable every time. The facilities are great but in particular the staff is gracious and helpful. I particularly enjoyed the breakfast which has a great selection of both local and international food. The breakfast staff led by manager George is particularly friendly and accommodating. Ibrahim would remember my preferences and bring them to my table without me even needing to mention anything. I’ll definitely be back next time I’m in town.