Hilton Garden Inn Riyadh Financial District

The service at this hotel is extremely good. I was here for about 62 days and Mufeed who serviced my room did an amazing job, he was always super helpful with everything I needed. 10/10 stars. Thank you, I hope to see you next year again.

Horrible. Fraud! The hotel overcharged me, they first suggested I could just visit for free in the future. I said, no put the refund on the credit card you over charged. They then asked for personal banking info. I said, no put it back on the card you over charged and left for airport. I get several emails saying they can only refund to my bank, which I repeatedly say, no refund my credit card. I then call Hilton Honors for help, while on phone they agree to refunding my credit card and will have it accomplished in 10-20 minutes. They just emailed me again, saying sorry, but we need your bank info and it will take several days ! Don’t trust them, don’t stay here!

It’s clean, and has great location. What I really don’t understand that king rooms do not have bathtubs! But twin bed rooms do have! Also, pool time for women is from 11 am to 1 pm. It is very short and too early.

The hotel is relatively new, opened 2 years ago and still very well maintained as if it is brand new. The team is amazing l, they are very welcoming and helpful. The management is always present and trying to keep the customer welcomed and happy. Special thanks to Ms Hatoon and Mr Omar from the management for their care and close follow up on all details.

(Steward Briefing:) 1/Event Name: SSS Awards Dinner 2/Date:01-6 3/Time: 10:00 AM- 12:00 PM 4/Meeting called by: Event Manager 5/Minutes to be taken by: Event Organizer 6/Attendees: Event Manager Event organizer Lighting specialist Stage provider Florist Sound system provider Photographer 222 (Venue Inspection)1 Key Roles>2 Responsibilities>3 Location>(4 Equipment.Available.Protocols of use) (1/Lighting specialist>Work with the creative team to come up with ideas Design the lighting needed for the event>Entrance Stage Reception area>Electric wiring>Prepare an order send it to the event organizer one week before the event) (2/Stage provider & Manger>Make sure the stage is safe Make sure that all need it equipment are in their right place on the stage>Stage area>Screen Projector Podium>Prepare send it to the event organizer one week before the event) 3(Photographer>Prepare camera Prepare special lighting for photo shooting>Entrance Dining area Stage>camera Stand Light>Take the permission before photo a guest) 4(Florist>Prepare and deliver of flowers Arrange flowers on table>Entrance Stage Dining tables>Flowers arrangement special tool>Flowers should be ready two hours before event time) 5(Sound System provider>Fix and test the sound system Make sure sound system the is safe>Stage в Sound system room Dining area>Speakers Mic Wires Soundproof >Install them taking into consideration safety issue) 333 1(Dealing with conflict(Before & after the event Refer to the event production schedule During the event Refer to event organizer) 2(Dealing with minor incidents Reach a win-win situation Report to the event organizer) 3(Health, safety and security procedures Check the floor plan-Check fire system extinguishers and fire alarm Make sure electric wiring is covered) 4(Standards of personal presentation Shower should be taken before the event Hair should be short and tidy Uniform clean and ironed) 5(Sponsors' requirements Lighting: direct lighting to guest speaker Stage manager: place Saudi flag on the right side of the podium Sound system technician: play national anthem during the opening ceremony)