fantasy hotel 2

Terrible vacancies! We stayed in room number 20 and spent more than 15 minutes trying to get the car out of the parking space and not a single human being appeared to see if it was going to hit something. As we went with a reservation and discount, they sent us to the worst suite (the wall was already stained with paint from other cars).

Terrible service when it comes to resolving problems. My clothes were left on the floor and the room was like a lagoon. They didn't take any action and even said that the room has a clothes hanger. Now I have to stop doing what I was doing and fold or hang my clothes because otherwise I have to go out NAKED

The service from the attendants is very bad. A tremendous lack of education If you stay overnight, you are not entitled to breakfast. Location is very strange, close to crowds and full of strange people at the door. I do not recommend Horrible mattress a thin foam inside a concrete wall Horrible vacancies and the price is the most expensive of all Fantasi

My girlfriend and I arrived at the motel at 11:50 pm and they said that the room would only be available 40m away as it was by reservation only. We understand perfectly until then, the problem was after the 40m had passed that during the wait the night's stay had already been paid and no one had been sent to clean the area. They asked us to wait inside the garage, after 20m a maid appeared and "cleaned" everything in 5m. When we went up to the room, everything was apparently clean, but when we looked closer, the sheets were dirty, the floor was cracking, probably because of the previous couple, when entering the whirlpool you could feel your foot grabbing the bottom too, clearly because there was no been sanitized and contained residue from the other couple. The bathroom stinks of urine and the "mattress" is also marked with something dry. Due to the wait, the minimum was to deliver the room sanitized. I still pay 400 reais for an overnight stay at Fly but I won't repeat this experience, the organization is indisputable.

Good evening, I booked a suite with a hydro and when I arrived at the place my expectations were dashed, the cleaning was not the best, the hydro was not completely clean and not to mention the bed was small and the mattress was low and when you go up and down From the bed we hit our leg on the stone on the side of the bed, it was horrible. And the orders took a long time to be delivered and the menu said that breakfast would be complimentary and they charged 30.00, so that's my dissatisfaction. The positive point was the service and quality of the food, congratulations.