Dream moment for hotel apartments

Very disappointing! They cancelled our booking same day of our checked in. We reserved and paid the room already beforehand but they cancelled same time we are here to check in. No one is assisting also in reception or even the higher management telling they can not do anything as the room we paid have already guests inside. Its a bulls*** .why they cancelled a room which is reserved and paid already and gave to someone else? Not recommending any Dream Inn Apartment to anyone. Its totally disappointing.

The wonderful hospitality, absolute comfort and value for money are the three main attractions of Sweet Dream Apartment Kathmandu Nepal. The owner is a super friendly and always ready to help. The view from the apartment was extraordinary and all other services were fabulous!

we have problems from the very beginning. at first we were given only one key to the apartment, but we indicated that 3 people would live. After check in there was a strong smell of cigarettes. sofa with cigarette holes. plumbing in terrible condition. in the kitchen, only boiling water comes out of the tap and there is no cold water. the refrigerator does not work, we reported it. they sent us specialists who do not know how to repair either plumbing or a refrigerator at all and were told to call the support service themselves. also, water is leaking in one of the toilets from under the sink and it is not possible to use it. The landlord has not yet resolved the issue. we lost all the products that were bought for our parents. the apartment does not match the description, as much is in a terrible state and cannot be used.

Baaaaad experience. I reserved through Booking for my Family and it was a real bad experience, the rooms were smelly and no reception . they moved to other hotel and asked for refund but they rejected our order. I do not recommend them at all.

Good accommodation for value