Dorrar Aleiman Royal Hotel (Dar Al Eiman Royal Hotel)

I extremely loved my experience staying in Dorrar Aleiman Royal hotel for the 4th time in a row. The stay was pleasant like as always, usually we prefer hotels in Makkah clock towers or Safwa tower because of their close vicinity to the Haram. From Dorrar Aleiman Royal it only take 3 escalators & you're in Haram. We stayed in a suite as my parents & sister were with me & the experience was world class truly depicting that you're staying in 5 star ⭐ hotel, the cleanliness was upto the mark, the house keeping services were available till 5pm in the evening & they were very nice 👍. The lobby & lifts were spotless & people at the front desk were cooperative & helping, accomodating to your needs as much as they can. Previously we stayed in this hotel in Oct 2022 & though my that experience was also very good but this time the services of this hotel bounded me to be their permanent guest whenever I come to Mecca for Umrah/ Hajj insha'Allah. We've also took their package of daily breakfast but as compared to the last 3 times I was bit disappointed this time as food was not upto the mark, they've lessened the variety of their menu, refilling was slower & the preservation of curries or soups were not good as it became cold instantly & it was a big task to find the sitting place. But all these complaints were justified as once you've to cater for the needs of thousands of the people daily in the morning. But overall I really enjoyed my stay over there once again & best wishes for the administration to maintain their good standards & try to improve in the areas they are lacking, keep it up !! 👍

Location is fantastic being in the clocktower, but getting airport transfer there is difficult because cars can't go close. Service was horrible, you leave anything behind then it's a nightmare to get back. From a 5 star hotel the bare minimum is to send forgotten items back to guests. The staff were generally unhelpful, they can't help with any simple request.

Alhamdulillah this hotel is near with Masjidil Haram Main Gate, it really helps to perform 5 days prayer , this hotel also make us easy to buy food, clothes etc. The food in the hotel just average but alhamdulillah the food can support us to perform ibaadah. The room is very spacious for four of us (my husband and my two children).

Amazing place to stay. Direct entrance into the Haram, so very time saving and lovely rooms. Wi-Fi was a bit sluggish but worked. Ask for a room with good view. Luckily we got a room from which the Ka’aba was visible. Would love to come back again!

I booked a last minute family trip and had an amazing experience because of Hassan from the guest services. He helped with all the checkin and Umra logistics. Then he followed up everyday day to ensure my family had everything. He was just exceptional!