29 Mar 2024
30 Mar 2024
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Emaar Grand Hotel Makkah (Formerly Dar Al Eiman Grand Hotel)

3.6Reviews
Emaar Grand Hotel, Ibrahim Al Khalil, Mecca Saudi Arabia
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Emaar Grand Hotel Makkah (Formerly Dar Al Eiman Grand Hotel)
Emaar Grand Hotel, Ibrahim Al Khalil, Mecca Saudi Arabia - View on map
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Description

Emaar Grand Hotel Mecca is perfectly located for both business and leisure guests in Mecca. The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the Emaar Grand Hote. Television LCD/plasma screen, towels, air conditioning, wake-up service, desk can be found in selected guestrooms. The hotel offers various recreational opportunities. Emaar Grand Hote is an excellent choice from which to explore Mecca or to simply relax and rejuvenate. It is located 750m from Al Masjid Al Haram, approximately 10 minute walk.

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Emaar Grand Hotel, Ibrahim Al Khalil, Mecca Saudi Arabia

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Reviews

Reviews
3.6
Good
from 54 reviews
Excellent
15
Very Good
11
Good
8
Average
8
Poor
11
Service
0.3
Organization
0.3
Friendliness
0.3
Area Expert
0.3
Safety
0.3
Reviews
Mohammad Asaduzzaman

Mohammad Asaduzzaman

08/13/2023 09:54

Google review

1. The room is nice and the A/C is excellent. I booked this hotel one month ago. However, when I entered my hotel room, the plumber was working in the washroom. 2. The entire washroom had a pool of water while we were trying to shower as water is flowing from the shower area to the washroom that is really disgusting. 3. A good number of shower tiles fell off that was very odd looking that makes it very uncomfortable to use, and the shower door hinge is broken, which is a safety concern. 4. I talked verbally to the reception about this and nobody responded. Then I informed the next day in written format, No one cared about to hear and resolve our problem. The worst customer service that I have ever experienced in my life.
Sajid Ali

Sajid Ali

05/14/2023 08:56

Google review

Best value for money as for it's location which is nearly 10 minutes walk from Haram. Mostly visited by Arab countries and the breakfast and food is suitable for arabs. Excellent room size and feel like 5 star hotel.
Nawsheen Naw

Nawsheen Naw

05/12/2023 15:30

Google review

It was quite far from Haram, a good 15mins walk. Bathroom had mould and coffee area had sugar and dust all over. When we request to clean the room, everything was still there. Receptionist lady at the Restaurant upstairs on Thursday 23rd February 2023 during dinner time was so rude. She doesn’t have basic manners. I asked nicely if they can heat my kids food, instead of refusing nicely, she pointed me to the door in front of everyone. SO RUDE!
Zainab Aqeel

Zainab Aqeel

05/12/2023 14:17

Google review

Terrible service and hotel management. Booked a 4 persons room, it was terrible as the beds were laid out in a very awkward position that left no other space in the hotel room, we barely had enough space to open our suitcases. The hotel management in general is poor, they don't clean the rooms properly. Everytime we ask for water bottles they either only give 2 or don't give any. We had a minor incident where we needed to check the CCTV footage for our floor, it took 3 days for us to finally get somewhere with this. Hotel manager is rude and walked off as we were speaking to him. The reception staff again is incompetent and does not seem to care about anything. The switches are really strange as the sockets are connected to the lights in the room, everytime u want to charge your phone etc u have to keep the light on which is really really strange. The only thing that was decent was the food. Breakfast and dinner items are always fresh and they change the dishes they make quite often . The tables are cleaned frequently and food gets replenished every time it finishes.
Umar Fareed

Umar Fareed

04/26/2023 12:21

Google review

This very good hotel when you compare other makkah hotels. The room is also clean, but the cupboards and the corner of the bed are not clean. But it was 10 min walk to the haram masjid. Their staff is poor communication with us. Every one hour their giving transportation for haram in this hotel they have masjid room, restaurant, parking etc. But there are no one working their restaurant. And highly recommend for this place when comapre with hotels.
Showing 21 - 25 of 54 total
Travel Tips
Hamza Altaf

Hamza Altaf 46 tips

06/14/2022 17:29

Dar Aleiman Grand Hotel is a 3 star hotel in Makkah. A very large hotel comprising 20 floors with more than 640 rooms. Rooms are clean, spacious and in better conditions. All of the workers are doing a tremendous job. You will be amazed by the great hospitality offered. Rooms are available at a very good price. Located on the main road, half a kilometer from Haram. A variety of foods available inside and outside the hotel. Other amenities include 2 informal restaurants, as well as a casual coffee shop.
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