08 Feb 2023
09 Feb 2023
Rooms
Adults
ChildrenAges 0-12

Artal Al-Monawwarah Hotel

3.5
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Artal Al-Monawwarah Hotel
King Faisal Road - View on map
7 Good (0 reviews)
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Map

King Faisal Road
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Reviews

Reviews
3.5
Average
from 21 reviews
Excellent
1
Very Good
3
Good
2
Average
2
Poor
13
Service
0.0
Organization
0.0
Friendliness
0.0
Area Expert
0.0
Safety
0.0
Reviews
Umamah

Umamah

01/13/2023 21:50

Google review

By far the worst hotel I’ve been to yet. The room is very cold and dirty. The beds are fold out beds, extremely uncomfortable. The check in was ridiculous. We turned up at the check in counter and the man told us that he didn’t know when our room would be ready. I had to keep asking until he gave us keys. Four beds squished tightly into one room. No Wi-Fi in the rooms, only outside. No space at all to even open my suitcase. Worst experience. Do not recommend. There are many more better hotels around the area for exactly the same price
Mohammad M

Mohammad M

01/05/2023 04:50

Google review

Good location, bad service The hotel is very close to Haram, it has 8 lifts (one was out of service) and it has free parking. Room size was good. There is no room service even when requested, no changing of towels no drinks provided (only kittle), no drinking water provided, no luggage storage which was needed given that they checked me in late. Seems the staff size are not enough, rooms need renovation and seems very old.
Anam Yakoob

Anam Yakoob

12/27/2022 14:51

Google review

This is the worst experience i have ever had in a hotel room. I would not recommend you to stay in this hotel at any cost. There are no towels in the washroom and we have to beg for them as if we are staying here rent free. The washrooms are dirty at check in. It was a 3 day stay and no room service, no emptying of garbage. The worst of all water was gone on 2nd day and the management had no clue when it will come back. Better to stay far from masjid and take a taxi rather than staying at this hotel.
Bk Musthafa

Bk Musthafa

12/22/2022 04:33

Google review

Room Service is Very bad, rooms are dirty and no one came to cleaned it even after the complaint.All cleaning staff busy with mobile.. Lift not working.. Reception don't know language.. Washrooms are dirty, Location is awesome but hotel services/ administration and maintenance is zero
Atif Ghafoor

Atif Ghafoor

10/30/2022 20:19

Google review

Room Service is pathetic, mostly staff are not user friendly, even rooms are dirty and no one came to cleaned it even after the complaint. Elevator (Lift) isn't works properly and too much wait time. Washrooms are dirty due to staff not properly cleaned/Sanitized. Mostly customer smoking inside the building but unfortunately smoke detector not works. Location is awesome but hotel services/ administration and maintenance is zero
Showing 1 - 5 of 21 total
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