Name: Al Marwa Rayhaan Hotel by Rotana
Address: Abraj Al Bait , Ajyad Street
Rating: 4.1

Description

Stop at Al Marwa Rayhaan Hotel by Rotana to discover the wonders of Mecca. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, shrine, 24-hour front desk are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with separate living room, television LCD/plasma screen, air conditioning, wake-up service, desk. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Mecca has to offer are three great reasons you should stay at Al Marwa Rayhaan Hotel by Rotana.

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Reviews

4.1

Very Good

from 38 reviews

Excellent		27
Very Good		3
Good		3
Average		1
Poor		4

Service		0.0
Organization		0.0
Friendliness		0.0
Area Expert		0.0
Safety		0.0

Reviews

Imtiaz

01/20/2024 15:37

Google review

Wasim was a great housekeeper. He really looked after my needs, always charismatic and happy to do his job, always made sure everything was very clean and always changed the pillow cases, bed sheets, towels and always provided new water bottles. He definitely made this trip a lot easier for us.

Vee Verushka

01/19/2024 07:51

Google review

Had a pleasant interaction with Chef Dito, and it was an overall great time. Especially a big fan of the food and drinks here. Potato wedges were great, as well as the pancakes and hummus. Also, I recommend asking for the cardamom milk tea, it’s very good (I took mine with 2 sugars).

Fahad Bashir

01/04/2024 05:22

Google review

The service is a tale of two parts. The restaurant service is beyond amazing. Dining was one of my favourite experiences. The front desk is extremely cooperative. The housekeeping is another matter altogether. It feels like you have taken a wrong turn south to hell. They take ages when asked to make the room. They forget to replace towels, hand towels, shower mats, bathroom slippers and other accessories. I literally had to wait 3 hours for them to turn up to clean the room and asked them nicely to remember to replace towels, accessories and still they forgot. The rooms themselves are nice, comfortable and spacious. The beds and pillows are very comfortable. The elevators are numerous, adequately placed and quick. Apart from the housekeeping, the rest of the stay was a treat to visit.

Sarah Islam

12/29/2023 14:12

Google review

Overall, an amazing experience. I loved that it was connected to the Haram. I have no complaints about the location or their services. However, I will state that they do not provide microwaves in the hotel rooms nor warm outside food for guests, making it hard, especially with families with small children.

Abood 1417

10/29/2023 05:19

Google review

Overall service and location is good and very close to the Haram, The rooms are quite spacious with a pleasant view, except of the shower area in the bathroom it’s very small and could be more spacious accordingly to the room. The front desk staff is very polite, and cooperative with any special demands or requests required. The telephone operator needs a little bit more command on their English speaking and understanding skills. The breakfast menu is very outstanding, you will have a variety of options from different cuisines. Special thanks to chef Amirban who took good care of the guests by personally approaching and asking if there’s any special requirements is needed. Special Thanks to the F&B Team as well, they are doing a very wonderful job, Specially Salman.

Showing 1 - 5 of 38 total

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Al Marwa Rayhaan Hotel by Rotana

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Imtiaz

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Vee Verushka

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Fahad Bashir

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Sarah Islam

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Abood 1417

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Al Marwa Rayhaan Hotel by Rotana

Al Marwa Rayhaan Hotel by Rotana

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