مراجعة جوجل
Zero customer service. I reserved through a third party and then when I arrived the hotel said they don't accept reservations from that party anymore. I called the party to resolve the issue, when they called the hotel, they didn't answer their call. At least 5 agents of the third party tried but without any answer. I stayed there making calls with the 3rd party, they could relocate me after the hotel's confirmation that they don't have my reservation, but unfortunately, the hotel didn't answer their calls. I'm sure they did it intentionally because they did have the reservation. Btw, when I called the 3rd party about this issue, they made another reservation for me through another company and sent me the confirmation number, I went to the hotel's front desk and showed them the confirmation number, they said no reservation exists with that number and started whispering with each other.
I don't want anyone else to suffer with this hotel like I did, so I don't recommend.
حسبنا الله ونعم الوكيل فيهم.